Cobra Kites
Buying from Cobra kites

BUYING FROM US

Buying from us
Click Here to View Cart
Cobra Kites Rte 37 E. Toms River NJ  
We are pleased to offer our products for sale on-line using either our secure Shopping Cart accessible throughout our Web Site, our secure order form or via PayPal by e-mailed invoice. Shipping times. You can also order via telephone, 732 270-2112 (Live support · Mon-Sat 10:00am-5:00pm Eastern Time · Voicemail available at all other times). In our area? Drop into our store at 2608 Route 37 East, Toms River NJ 08753

Placing Orders:

You can order on-line, by telephone or visit our store.

Items can be selected from pages throughout our Web Site to be added to your Shopping Cart. Just enter quantity and color choice if requested and click the  order now  icon. You can also check the contents of your Shopping Cart at any time by clicking on the  view cart  icon. ( If you would like to pay via PayPal please use our Invoice Request Form ). You can determine shipping charges for an order with various options, by proceeding to the Order Summary page at any stage during the ordering process. Enter your shipping address and shipping method option and click on next to review an order with shipping charges included. Nothing will be transmitted to us and you can add and remove products and change shipping options as many times as you like. Shipping calculations are based on items selected. ( There is a minimum shipping charge of $10.00 for Domestic Ground UPS, $28.00 for Domestic 3 Day Air UPS, $42.00 for Domestic 2 Day Air UPS and $65.00 for Domestic Next Day Air UPS. These rates apply to the 48 contiguous United States. Shipping charges to Hawaii and Alaska will be higher and recalculated when an order is processed for despatch. ) Promotional discounts and applicable taxes will also be shown when you preview your order before final check-out. Discount coupon codes should be entered at checkout after selecting shipping method.

Free Holiday Shipping is currently offered on orders over $75.00. Orders over $75.00 for delivery to the 48 contiguous United States qualify for free UPS Ground or USPS Priority Mail Service shipping. Offer expires January 4 2015. Just select "Order Over $75.00" for shipping method at checkout. ( Orders not over $75.00 will not qualify for free shipping and usual UPS Ground Shipping rates and charges will be applied ). Restrictions apply for Kite Buggies and LandBoards.


Security; When you are ready to submit your order, click on checkout and you will be directed to our Secure Site Area where SSL encryption technology ensures your personal billing and credit card information is transmitted to us securely.

If you would prefer to place an order by telephone, please call 732 270-2112 ( Live support Monday thru Saturday 10:00 a.m. to 5:00 p.m. Eastern Standard Time ). We also accept payment by Money Order in US Dollars if on-line ordering with a credit card is not an option for you and PayPal via e-mail Invoice. Just call or e-mail us for details.

In the area? Stop by our store located at 2608 Route 37 East, Toms River NJ 08753 and take a look at the great selection of kites and accessories. ( tel; 732 270-2112 ).

In order for our Shopping Cart to function correctly, your browser must allow the use of cookies. We need to set a harmless reference number for your order via a cookie. This number is meaningless, and contains absolutely no information about you, your internet activities, e-mail, or anything else. The number is a long number, which has meaning only to the shopping system while you are shopping. If you do not wish to accept cookies, or your system cannot access our Shopping Cart, you can use our secure order form as an alternative, or request and e-mailed invoice to pay using PayPal.

Typographical & Pricing Errors:

We reserve the right to correct any pricing errors that may arise from typographical mistakes. We will contact you before shipping your order if this applies to an item you have selected.

Shipping:

We normally ship orders to US customers by UPS and for smaller items, US Priority Mail. If orders are received before 2:00 p.m. Eastern Standard Time they will be shipped the same day. However, orders placed after 2:00 p.m. weekdays, or on a Saturday, Sunday or holiday will be shipped the next business day. Please note; UPS services do not include the day of shipping for their premium services. For example, a package shipped via UPS 3 Day Select Service on Monday will be delivered on the following Thursday. ( Taking 3 business days ) Shipping times for USA deliveries. We will gladly quote for international shipping before processing an order for delivery outside the US. Just call or e-mail us at info@cobrakites.com.

The receiver is responsible for import duty and other taxes if orders shipped to non-US destinations attract such additional costs.

We will confirm details of your order by e-mail as soon as it has been processed and shipped. A tracking number will be included if applicable.

If a package is unable to be delivered because of an incorrect delivery address entered at the time an order is submitted, UPS will charge an address correction fee to change it. If a change is made while the package is in transit to deliver a package to a corrected or different address, we will pass on this UPS address change fee.

Please contact us as soon as possible if your order does not arrive in a timely fashion or is damaged in transit.

Returns:

We want you to be completely satisfied with whatever you buy from us. You may return items within 30 days of purchase for replacement or a refund. The merchandise must be unflown and in its' original packaging and condition for a full refund. (Please note: Special offer purchases or Custom orders are not returnable.)

In order to return an item, you must contact us to obtain a Return Authorization. Securely package the item and ship it back to us. We will advise the appropriate address. We strongly suggest you insure the package for its full value as you are responsible for loss or damage until we receive it.

If you wish to return something within 30 days that has been opened or flown, even once (used), a miniumum 25% of purchase value service fee will be charged. Items will be subject to inspection to determine their actual return value. Again, you must obtain a Return Authorization before we can accept this type of return.

A brief note about your PERSONAL INFORMATION. All the information you provide which allows us to process your order, that is credit card number, expiration date, billing address, shipping address, name, e-mail address and telephone number, will not be used or passed to another party for any other purpose. This information provided by you, is transmitted to us via a secure server and is used solely to pay for your order and is kept in the strictest confidence. None of this data is passed or sold to any other third party and should it be stored, is done so in a secure manner.

Up Button

We welcome your questions, comments and suggestions.
You can e-mail us at:info@cobrakites.com
telephone; 732 270-2112
Last updated Wednesday November 5 2014